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Episodes

Is it trash or truth? Information and the California wildfires | With Ventura County Battalion Chief Pete Jensen and host Tim Conrad
Jan. 16, 2025

Is it trash or truth? Information and the California wildfires | With…

Conspiracy, AI-created imagery, misinformation and false information now dominate disasters, overpowering truthful and honest information. It is mainstream on social media, podcasts and traditional media, and often repeated by broadcasters, hosts and celebrities. Pete Jensen is on the front lin…

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The BEST Way to Work with Family Liaison Officers During Emergencies
Dec. 4, 2024

The BEST Way to Work with Family Liaison Officers During Emergencies

National Parks' search and rescue family liaison officer, Moose Mutlow, joins host Tim Conrad, APR, and shares how they connect incident command to families and friends to ensure strong communication throughout searches.Listen For:01:50 - The roles of search and rescue and family liaison offi…

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How trust has shifted news consumption and how to adapt. With guest, author Doug Levy | Part 3 of 3 with The Communications Golden Hour® author
Nov. 26, 2024

How trust has shifted news consumption and how to adapt. With guest, …

Author Doug Levy, of The Communications Golden Hour® Book, joins host Tim Conrad, APR, for the final of three episodes to discuss the roles of public information officers and crisis communications in emergencies and crises/issues.Listen For:01:08 - Who to trust?11:17 - Is that a trusted spo…

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Communicating in a time of chaos, war and conflict with guest, author Doug Levy | Part 2 of 3 with The Communications Golden Hour author, and host Tim Conrad
Nov. 19, 2024

Communicating in a time of chaos, war and conflict with guest, author…

Author Doug Levy, of The Communications Golden Hour® Book, joins host Tim Conrad, APR, for the second of three episodes to discuss the roles of public information officers and crisis communications in emergencies and crises/issues.Listen For:01:05 - Communicating in the chaotic Trump style1…

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Public Information Officer: Systems, Role, and Learning | Part 1 of 3 with author Doug Levy of the The Communications Golden Hour® Book
Nov. 13, 2024

Public Information Officer: Systems, Role, and Learning | Part 1 of 3…

Author Doug Levy, of The Communications Golden Hour® Book, joins host Tim Conrad, APR, for the first of three episodes to discuss the roles of public information officers and crisis communications in emergencies and crises/issues.Listen For:01:15 - From Practitioner to Author11:27 - The Rol…

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Case Study: 2008 Nova Scotia Porters Lake and Lake Echo Wildfire - The first sign of social media and misinformation in an emergency | Host Tim Conrad looks back at his first wildfire as a public information officer
Oct. 29, 2024

Case Study: 2008 Nova Scotia Porters Lake and Lake Echo Wildfire - Th…

It was the year 2008. Newspapers, local and provincial/state broadcast TV news, and radio news dominated the media landscape. Misinformation wasn't a word that was used.These are the stories of the before times. When coordinating more news media was easier than responding, developing, coordinat…

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Crisis Communications Management: Training for the Worst, Performing at Your Best. How to Develop From Plan to Program for PIO/Public Information Officers and Public Relations professionals. With guest Shawna Bruce, and host Tim Conrad
Oct. 15, 2024

Crisis Communications Management: Training for the Worst, Performing …

How do you handle the unexpected when the stakes are at their highest?  Tim sits down with Shawna Bruce to break down the critical differences between a crisis communications plan and a full-fledged program. Recorded live at the 2024 Canadian Emergency Preparedness and Climate Adaptation Co…

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