Episodes

From the frontlines of wildfires to the heart of communities. This episode dives deep into the gritty realities of disaster communications. Tim Conrad interviews Lloyd Piehl, an experienced information officer, about their harrowing yet impactful experiences during the 2023 British Columbia wildfire season. Lloyd shares compelling stories of working closely with firefighters and community members, illustrating the emotional and mental toll of such crises. Their discussion covers the importance of public outreach, mental well-being, and the therapeutic role of art in processing trauma. Piehl's unique approach to healing through Lego art therapy provides a fascinating insight into coping mechanisms for those in high-stress environments.

When chaos strikes, communication is key.  In this episode of the Wildfires, Floods, and Chaos Communications podcast, Tim sits down with Leila Daoud, an experienced public relations professional, to discuss the unprecedented 2023 British Columbia wildfire season.  Leila shares her insights on the challenges and benefits of operating in a fully remote Emergency Operations Center (EOC), highlighting the importance of adaptability and clear communication during crises.    They delve into the complexities of media relations, the evolving role of social media, and the crucial need for trust and transparency in emergency communications.

When wildfires rage, clear communication is the ultimate firebreak. In this episode, Tim Conrad sits down with Mike Lupien, a public relations expert, to discuss his experiences during the 2023 British Columbia wildfire season and the infamous 2016 Fort McMurray fire. Mike shares his insights on crisis communication strategies, the development of essential reentry guides, and the intricate dynamics within an Emergency Operations Center (EOC). Mike emphasizes the critical role of communication in managing public perception and facilitating recovery efforts.

Navigating chaos with calm. In episode one, Tim Conrad interviews Brie Thorsteinson-Ogle, an expert in strategic behavioural communication, about their experiences managing communications during the brutal 2023 British Columbia wildfires. Brie discusses the critical importance of building trust, simplifying complex processes, and effectively engaging with communities under duress. Together, they explore the power of listening and adapting in crisis situations, emphasizing that every gap identified is an opportunity for better solutions and community healing.

How can we better manage crises and disasters? Join us as we talk to people in various roles about issues management, crisis communication and emergency information.